Why Your Business Should Be Going Live

Why Your Business Should Be Going Live

In 2013 Snapchat introduced its ‘story’ feature and although the popular app is used for the most part amongst the millennial and digital native generations, it didn’t take long for developers to realize Snapchat was onto something that benefitted more than just the tech savvy contemporaries. Now, the ‘stories’ feature can be found across social platforms, namely Facebook and Instagram. One feature that seems to have everyone’s interest peaked is the ability for a user to stream video content live.

Commonly referred to as “going live,” this feature has the digital marketing community buzzing. It’s easy to do, has a very minimal risk, but is great for organic reach and building and maintaining customer to business relationships. There are dozens of reasons why going live can benefit your business. Here’s a few of the big ones:

It creates a sense of urgency.

When you start a live video on Facebook or Instagram, it notifies your followers and encourages them to watch the video before it ends. This notification sparks the need for the user to make a quick decision on if they want to tune in. This decision is largely influenced by whether or not the user thinks they will be missing out by not watching your live stream.

Livestream feeds a general human curiosity.

Livestream content is generated, captured and received all in real time. Which means this content is for the most part raw, unedited and unscripted. That’s exactly what people want to see. Users like seeing content with ‘real’ people that gives them a glimpse into the ‘behind the scenes’ and day to day happenings of your business.  The informality of a livestream is a benefit to you and to your customers.

It heightens engagement tremendously.

Livestreams give viewers a sense of involvement and belonging. According to Koeppel Direct, Facebook users comment 10x more often on live videos then they do on regular videos and spend 3x more of their time watching livestreams versus regular videos. Facebook also continuously displays comments and reactions as they appear in real time. This kind of intimate interaction is another thing users actively seek on social media.

It’s really, really easy.

As long as you have a smartphone and a Facebook account you can do this. Of course there are other platforms like Instagram and Youtube that also offer this feature but because Facebook is the most common, it should be your first focus. To start streaming a video all you have to do is start recording! Of course, some preparation is required depending on what you’re wanting viewers to get out of the video, but as for the dialogue and visual content, tactful improv is the way to go.

It’s a super trustworthy way to brand your business.

Livestreaming is a great way to show off your products, facilitate a Q&A session, or go behind the scenes with your employees or product. Facilitating a Q&A about your company or topics related to your field allows viewers to see you as an industry leader. Behind the scenes livestreams give you an opportunity to showcase a product or service and give viewers a sense of what your company or business is ‘really like’.

Want to know more about how to grow your business using awesome tools like livestream but feeling a little overwhelmed? Call us at (800) 759-7996 to set up a free no obligation consultation today and let us help you make the most of your business.

Betty Brown
Betty Brown
Betty has a degree in Communication Studies with a Public Relations concentration from Longwood University. Her favorite part about working in social media content creation is the ability to bridge the social gap between businesses and their clientele through personal, thoughtful and beautifully designed content. She also loves being behind a camera and seeking adventure at every opportunity.